We are an independent family-run business which has been employing local people and offering job security and a fantastic working environment for over 34 years. Every member of staff enjoys company benefits such as lunch, parking, gym membership and more.
Our vacancies are listed below.
Full Time Front of House Supervisor or two Part Time Job Share Supervisors for the new Peter Rabbit Café in Bowness.
Overview
The Front of house Supervisor is responsible for the smooth, efficient & safe day-to-day operation of the Front of House and all aspects of the Café to ensure optimum customer satisfaction, along with the catering team. Find out more about the Café here.
Responsible to Catering Manager, Chief Operating Officer & Directors
Responsible for the Kitchen Staff & Customer service within the café environment.
Job details
· To ensure the smooth operation of The Peter Rabbit Café, assisting the Catering Manager to source ingredients that meet both quality & cost criteria, and maintaining high standards of productivity and service.
· To meet and great customers on their arrival to the café and show them to their tables.
· To take food orders & prepare drink orders as required in a timely manner.
· To help develop new offerings which meet the customer’s needs.
· To lead the team of Café staff, ensuring that all daily duties are carried out correctly.
· To apply food safety standards as laid out by the environment health and safety regulations and maintain all records accurately as required. Ensuring the Café is fully compliant with appropriate health and safety and food safety legislation
· To train staff in coffee making and customer service, all aspects of food hygiene and best practice.
· To deal with customer service and complaints within the Café.
· To order stock for the Café and check receipt of stock accurately
· To liaise with the Catering Manager during handover periods, and ensure standards are always maintained.
· To liaise with the catering team regarding catering issues and to develop promotions and initiatives to increase visitors and sales in the Café alongside the Marketing Manager.
· To complete general administration checks of invoices, non-food, and other duties in liaison with the Catering Manager.
· To follow good financial practice, including cash handling and recording.
· To support the development of the Café offering and menus.
· To help ensure The Peter Rabbit Café is an attractive and welcoming environment.
Job Type: Full time Permanent position or two Part Time Job Share positions.
Schedule: Day shifts Monday – Sunday, 35-37 hours week (occasional evening work on special events)
Pay: £24,420.00-£26,000.00 per year
Benefits: Staff discount, free parking, lunch provided, staff pass with discounts to local attractions & free gym membership.
To apply: please send your covering letter and CV to Catering Manager, Rob Clarke: catering@worldofbeatrixpotter.com
