We are an independent family-run business which has been employing local people and offering job security and a fantastic working environment for over 34 years.  Every member of staff enjoys company benefits such as lunch, parking, gym membership and more.

We are currently recruiting for the following position:

Part Time Weekend/ School Holidays Centre Assistant

Are you a friendly, reliable, and enthusiastic young person with great customer service who would enjoy working across all areas of our business including our Shops, Box Office, The Burrow events Café, Peter Rabbit Café and Theatre? Then don’t hesitate to apply, we’d love to hear from you!

Full training will be given.

The World of Beatrix Potter Attraction is a small independent family-run Attraction which has been employing local people and offering job security and a fantastic working environment for over 34 years.

Every member of staff enjoys company benefits such as lunch, parking, gym membership and more.

Part time weekend and School holiday hours
Rate of pay: £11.17 per hour (for student age 16+)
This is a permanent position.

For more information or for an informal chat before applying, please contact Stewart Hart, Team Leader on 015394 88444 or via email staff@worldofbeatrixpotter.com.

Assistant Manager (Operations & Health & Safety Lead)

For over 35 years, The World of Beatrix Potter Attraction has been a proudly independent, family-run business, offering a supportive working environment, long-term stability, and a strong team culture. We’re dedicated to delivering exceptional visitor experiences—and that starts with how we operate behind the scenes.

We’re now looking for a confident and capable Assistant Manager who will play a pivotal role in both day-to-day operations and leading Health & Safety across the organisation.

 About the Role

This is a hands-on, varied role where you’ll work closely with the Chief Operating Officer, supporting all areas of the business including the Main Attraction, Retail Outlets, E-Commerce, The Peter Rabbit Café, and Rebel & Rose.

Alongside operational management, you will take ownership of Health & Safety as the organisation’s key officer, ensuring policies, procedures, and compliance are always up to date and embedded across the business.

 Key Responsibilities

Health & Safety Leadership (Core Focus)

Act as the organisation’s lead Health & Safety Officer

Ensure all policies, procedures, and risk assessments are current, compliant, and effectively implemented

Regularly review and update documentation in line with legislation and best practice

Promote a proactive safety culture across all departments

Conduct checks, audit, and ensure ongoing compliance

 Operations Management

Oversee the day-to-day running of the attraction and associated departments

Ensure smooth, efficient operations across all areas of the business

Manage daily cash handling processes including banking, refunds, and reconciliation

 Team Leadership

Support recruitment, training, and development alongside the Team Leader

Lead, motivate, and manage staff performance

Ensure company policies and procedures are consistently followed

Customer Experience

Maintain exceptional customer service standards across all areas

Resolve customer queries and issues professionally and efficiently

 Organisation & Delegation

Delegate tasks effectively and ensure high standards are met

Support ongoing staff coaching and development

 In the absence of the Chief Operating Officer, you will step into a leadership role and oversee operations.

 About You

Essential:

Management experience in a similar environment or a senior supervisory role

Strong understanding of Health & Safety compliance, with experience maintaining policies and risk assessments

Confident communicator with strong organisational skills

Competent with IT systems and administrative processes

 Desirable:

Formal Health & Safety qualification (but training can be done)

Knowledge of QLab, lighting desks, or sound systems

  What We Offer

·       Free or discounted meals

·       Employee discounts

·       Free parking

·       Gym membership

·       Sick pay (12months of service)

·       A supportive, friendly working environment within a well-established local business

 Apply Now

If you’re ready to take ownership of a key operational and safety leadership role within a unique visitor attraction, we’d love to hear from you.

 Please send your CV and covering letter to Stacey McShane, Chief Operating Officer coo@worldofbeatrixpotter.com